Is there a recurring subscription, or is it a one-time cost?

Customers never pay. Tiles are a one-time hardware purchase. Each live tile needs a plan, $9.99 a month or $99 a year. There is no per-receipt charge. The dashboard is free to create and explore before you buy.

Is there a free receipt or invoice maker?

Yes. Receet Generator and an invoice generator are free on receet.ca with no account. Share a receipt link (30 days), download PNG or PDF, or email an invoice. They do not send to a tile. See Free tools in the docs.

Can I try Receet before buying hardware?

Yes. Create a free account and explore the dashboard online. Connect your POS, design receipts, and review history. Add a tile when you are ready to run tap-to-receipt in-store.

Where do I manage billing?

Dashboard → Purchases. Change monthly or annual, cancel, and renew expired tiles there. Cancel keeps the tile live until the current period ends.

What happens if a tile plan expires?

That tile stops sending receipts until you renew. Other tiles with active plans keep working.

Which POS and payment systems does Receet support?

Square, Clover, Loyverse, Hike POS, Lightspeed, Zettle, Shopify, WooCommerce, Helcim, Global Payments, Custom POS, and more. Stripe and Moneris are coming soon. See the full list on our integrations page or in the docs.

What if my POS is not listed?

Contact our team. We build custom integrations and can often add new platforms in less than a day.

Do customers need an app?

No. Receipts open in the phone browser when they tap your tile. No download, email, or account is required to receive a receipt.

Does Receet work on iPhone and Android?

Yes. Any modern phone with NFC can tap to receive a receipt. iPhone and Android both open the receipt in the browser instantly.

Can customers save receipts without the Receet app?

Yes. After tapping, they can save to Photos or Files from the browser. The free Receet iOS app is optional, for shoppers who want all receipts organized in one wallet.

Is the Receet app free for customers?

Yes, completely free. No ads, no subscriptions, and Receet will never ask a shopper to pay for their receipt.

Do I need to change how my team checks out customers?

No. Your staff keeps the same POS flow. Receet listens for completed payments and prepares the digital receipt automatically. You do not hand off links manually.

How does a receipt get to my tile after a sale?

When a payment completes, Receet syncs the transaction, builds your branded receipt, and pushes it to the tile assigned to that register.

Can I assign a tile to a specific register?

Yes, on supported POS systems. Open Dashboard → Hardware, click the tile under Your tiles, then POS register. Pick the station or All registers.

Can I customize my receipt design?

Yes. Open Dashboard → Custom receipt, or Receipt design in the Merchant app. Add your logo, colors, and layout, then save. To use a design on one tile: Dashboard → Hardware → click the tile → Receipt design.

Can I set how long a receipt stays scannable?

Two settings. Show on Tile for: Dashboard → Hardware → click the tile → Show on Tile for. That is how long the latest receipt stays ready to tap. Receipt retention: Dashboard → Settings → Receipts → Receipt retention. Choose 1 week, 2 weeks, 4 weeks, or 6 months. That is how long receipts stay in your account and on customer links.

What if a customer misses a scan?

Open the Receet Merchant app, go to Controller, and tap Replay last receipt. The customer can tap again.

Can I still print paper receipts?

Yes. Many merchants use Receet as the primary handoff and skip printing most of the time. Your existing receipt printer can stay if your workflow requires paper copies.

Can I use Receet to track and manage my store's sales and keep records?

We do not suggest using Receet as a method to store or track sales. Stick to your existing POS and accounting software. Receipts are deleted after a set period of time from your account and from the customer's app.

What is a Receet tile?

A tile is the tap target at checkout. Open the box, take out the tile, and tap it with your phone. Sign in, name it, and add it to your store. There is no Bluetooth pairing and no Wi-Fi setup.

Can I use multiple tiles?

Yes. Add as many as you need in Hardware, name them clearly, and assign each to a register or leave All registers.

Do Receet tiles need Wi-Fi?

No. You do not pair tiles to a network. Tap the tile to add it. Receipts are sent from Receet after your POS syncs the sale.

Tap the Tile with your phone to open activation. Sign in, and the Tile is already identified. Name it, then add it to your store. Any browser works.

Is there a Receet app for merchants?

Yes. Receet Merchant for iPhone is free to download. Sign in with the same account as the web dashboard to manage tiles, replay a missed tap, review receipts, connect POS, and edit design. Each live tile still needs a plan.

How quickly are tile orders shipped?

Usually 1 to 2 days in Canada and 1 to 3 days in the US. Shipping is free worldwide, with tracking. Watch status in Dashboard → Purchases.

What data is collected from receipts?

Receet does not sell or mine receipt data, ever. We store receipts and your account information in Supabase, a platform used by thousands of companies worldwide. That data powers your dashboard and customer receipt links only. The same applies to merchants and shoppers.

Where is Receet based?

We are based in Toronto, Canada.

Help

Answers, quick fixes, and how to reset a tile.